Contact Us
Athabasca Health Authority
Mailing Address:
PO Box 124
Black Lake, S0J 0H0
Phone: (306) 439-2200
Local contacts
For local health contacts, please visit our
Facilities and Services page.
Media Inquiries
For media inquiries please call (306)439-2200 and ask to speak with our CEO
Patient or Client Feedback
Athabasca Health Authority wants to hear from you!
Your comments help us to find ways to improve your experience while receiving care or visiting someone you care about. Most issues can be resolved by talking with your care team. However, you may also send your feedback or ideas to
feedback@athabascahealth.ca.
Please contact us with your feedback if you have:
Quality of Care
The Athabasca Health Authority (AHA) is committed to providing you with the best possible care experience and you can help us do that. We understand that sometimes, despite our best efforts, situations arise that may cause concern.
What should you do if you have a concern?
-
If you have questions or concerns regarding the service you have received, please speak to your health care provider
If you still have the concern, speak with the person in charge
-
If you still have the concern, speak to the Quality of Care Coordinator (QCC)
The Quality of Care Coordinator will:
- Listen to your concerns;
- Explain AHA's policies & your rights and responsibilities;
- Talk to staff for you, if you wish;
- Help find the answer to your concern;
- Make recommendations for changes where necessary.
Client Concern Process
All messages or conversations with the QCC are
private and confidential unless you give your permission to speak or act on your behalf.
You will receive the best possible care AHA can provide. Bringing up a concern will not change this.
Questions or concerns about you or your loved one's care experience can be directed to our Quality of Care Coordinator (QCC):